Field service
Every technician and van, on one live map
See where every technician and van is, when they reached each customer site and how long they stayed. Job dispatch and a technician app are planned.
RoadmapThe technician app shown is planned. Vans and phones on the live map work today.
The challenge
What gets in the way today
- Dispatchers guessing who is closest and available
- SLA breaches discovered after the fact
- Paper job sheets and missing proof of work
- Vans and tools that are hard to keep track of
How SyncVelo helps
What SyncVelo does today, and what comes next
Each capability carries its status: Available is built and in service, Next is being built now, Roadmap is designed and scheduled.
- Available
Live technician map
Every van, and technicians' phones as trackers, on one live map.
- Available
Customer sites
Customer sites as geofences, with arrival and departure alerts.
- Available
Visit reports
Geofence visits and daily activity as scheduled reports, in CSV, XLSX or PDF.
- Available
Tools and assets
Battery-powered trackers on high-value equipment, on the same map as the vans.
- Roadmap
Dispatch and proof of work
Jobs, the nearest technician, ETAs and proof of delivery in a driver app. Planned.
- Roadmap
Native apps
Apps for iPhone and Android. Planned.
Vision AI · Drive AI · IoT OS
Cameras, dash cams and connected devices, on the same account
What SyncVelo's newer products do in this field, each with its status. One sign-in opens every product.
- IoT OSAvailable
Customers' equipment
Connect the machines you service, so your team sees their telemetry and alarms.
- IoT OSRoadmap
Updates over the air
Signed firmware, staged rollouts and automatic rollback for the devices you maintain. Planned.
- Drive AIAvailable
Safer driving
Driver scores for technicians who spend the day on the road, from the trackers in their vans.
Outcomes
What changes with SyncVelo
- 01
Fewer phone calls
Dispatchers see who is nearest without calling around.
- 02
Visits on record
Arrival, departure and time on site recorded for every customer visit.
- 03
Vans that keep going
Service plans and work orders keep vans on the road.
Get started
Ready to move your world smarter?
See how SyncVelo can power your fleet, your partner business or your next integration. Personal walkthrough, real devices, your use case.