Retail & shopping centres
Every store and every camera, in one console
Bring the cameras of every store and shopping centre into SyncVelo Vision AI, from any maker, watch any of them live in the browser and record them continuously, on a schedule or around alerts; freezer and chiller sensors connect to IoT OS and raise alerts. Footfall analytics follow.
- Cameras from any maker
- Live in about a second
- Passwords sealed on the server
- No shopper face recognition
The products
The SyncVelo products behind it
What each product does here, and how far it is: Available is built, Next is being built now, Roadmap is planned.
- Available
Vision AI
Sites and cameras from any maker, live view, recording, playback and evidence export, roles and audit today. Analytics are planned.
Explore the product - Available
IoT OS
Freezer, chiller and energy sensors over MQTT, with history and alerts.
Explore the product - Available
Fleet OS
Delivery vans and service vehicles on a live map, with geofences around each store.
Explore the product
The challenge
What gets in the way today
- Cameras from different makers, each with its own recorder and app
- Store managers who cannot see their store when they are away
- Freezer failures found only when the stock is lost
- Footfall and occupancy guessed rather than measured
Live view
AvailableEvery store's cameras, live in one console
Organise cameras by store or by centre, from any maker, and watch any of them live in the browser in about a second, on a desktop or a phone.
- RTSP cameras and ONVIF Profile S cameras, with stream paths filled in for eleven makers
- Camera passwords sealed on the server, never sent to a browser
- Viewers watch, managers add cameras, and every change is audited
Recording
AvailableRecording, playback and evidence you can trust
Each camera records continuously, on a schedule or around alerts, encrypted in private storage. A timeline per camera plays back any moment in the browser, exports carry a signed SHA-256 chain over the segments, and privacy masks hide what is not yours to watch in live view, playback and masked exports.
- Continuous, scheduled or alert recording, with retention that deletes on time
- Privacy masks, a purpose and an access log for each camera
- Exports that show whether a clip was changed
Analytics
RoadmapFootfall, occupancy and after-hours alerts
Vision AI's standard analytics are planned: people counting, occupancy per zone and heat maps, and intrusion and loitering alerts once the doors close.
- Counting, occupancy, crowd density and heat maps
- Line crossing, intrusion and loitering
- Smoke and flame as an early warning beside certified fire alarms, never instead of them
How it fits together
From the cameras you have to one console
No new cameras: Vision AI works with what is already on the wall, and grows with each delivery.
- 01
Add each store as a site
A name, an address and a time zone for every store or centre.
- 02
Connect its cameras
Choose the maker and the stream path is filled in; give the address and sign-in once.
- 03
Watch live
Managers and security staff watch any camera in the browser, as their role allows.
- 04
Record, then add analytics
Recording today, continuously, on a schedule or around alerts; counting and after-hours alerts follow on the same cameras, as each is delivered.
Lawful by design
Cameras for safety and operations, not for profiling shoppers
Some things Vision AI will not do, whatever the request.
- No face recognition of shoppers. Face matching is planned only for access control, with consent, after legal review and where the law allows.
- No emotion recognition, and nothing that predicts what a person will do.
- No inferring of sensitive traits, and no face databases scraped from anywhere.
Every capability
Everything on this page, each with its status
Statuses come from SyncVelo's product plan, and a label changes only when its delivery is done. Filter to see what you can use today.
- Available Available
- Built and in service today.
- Next Next
- Being built now, or straight after.
- Roadmap Roadmap
- Designed and scheduled; not built yet.
Vision AI
- Available
Stores as sites
Cameras organised by store or centre, each with its address and time zone.
- Available
Any maker's cameras
RTSP and ONVIF Profile S cameras, with stream paths for eleven makers.
- Available
Live view and camera wall
WebRTC live view in about a second, and a camera wall per site.
- Available
Your own media server
SyncVelo's media server, or your own on the store's network.
- Available
Roles and audit
Roles per organization; every camera change audited.
- Available
Recording and playback
Continuous, scheduled and alert recording, a timeline, playback and signed export.
- Available
Privacy masks
Masks in live view, playback and masked exports; purpose, retention and an access log per camera.
- Roadmap
Counting and occupancy
People counting, occupancy per zone, crowd density and heat maps.
- Roadmap
Intrusion and loitering
Line crossing, intrusion and loitering, for after-hours alerts.
- Roadmap
Smoke and flame
An early warning beside certified fire alarms, never instead of them.
- Roadmap
Search in plain words
Search footage in natural language, with every search audited.
- Roadmap
Edge box
Local recording and AI for stores with a weak connection.
IoT OS
- Available
Freezer and chiller sensors
Device types, MQTT ingest, history, charts and alerts.
- Roadmap
Commands with approval
Commands to lighting and equipment, with permissions and audit.
Fleet
- Available
Delivery vans
Live tracking, trips and geofences around every store.
Frequently asked questions
Can we use the cameras we already have?
Yes. Any IP camera or recorder that streams over RTSP, and ONVIF Profile S cameras by their stream address. Stream paths are filled in for eleven common makers.
Does Vision AI count visitors today?
Not yet. Counting, occupancy and heat maps are on the roadmap. Today Vision AI is sites, cameras, live view, recording, playback and evidence export.
Will SyncVelo recognise shoplifters by their face?
No. Face recognition of shoppers is not offered. Face matching is planned only for access control with people's consent, after legal review and only where the law allows.
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