Acceptable use policy

1. Lawful tracking only

You must have a lawful basis for every vehicle, asset or person you track, and provide notices or obtain consent where the law requires, including for employees and drivers.

You must not use SyncVelo for stalking, covert surveillance of individuals, harassment or any unlawful monitoring.

2. Safety-critical features

Remote commands such as immobilisation must only be used by authorised personnel, in accordance with local law and with appropriate safety checks. SyncVelo blocks certain commands while vehicles are moving.

3. Platform integrity

Do not attempt to access other tenants' data, bypass security controls, overload APIs, reverse engineer the platform, or perform security testing without written permission. Report vulnerabilities to security@syncvelo.com.

4. AI features

Do not use AI features to generate unlawful content, to make automated decisions with legal or similarly significant effects on people without appropriate human review, or to attempt to extract other customers' data.

5. Enforcement

We may suspend access that violates this policy and will cooperate with lawful requests from authorities.